Company: Niseko Portfolio
Location: Rusutsu, Hokkaido, Japan
We are hiring seasonal staff to join our team in Rusutsu, a quieter and less crowded alternative to Niseko, known for its deep powder, tree runs, and stunning views of Mt. Yotei.
This position is ideal for individuals who are independent, reliable, and looking for an immersive experience in the mountains with a tight-knit team. Working in Rusutsu is not for those seeking nightlife or constant social events, but it is perfect if you value nature, snow, and simplicity.
We are currently seeking enthusiastic, reliable, and guest-focused individuals to join our team as Hosts for the upcoming winter season. This is a hands-on, multi-tasking role where no two days are the same, you will support a variety of departments to ensure a seamless and memorable stay for our guests.
As a Host, you will play a central role in maintaining the chalet environment, assisting with check-ins and guest requests, managing communication, and even providing transport around the resort. A flexible attitude and willingness to learn new skills are key to succeeding in this role.
We are currently seeking enthusiastic, reliable, and guest-focused individuals to join our team as Hosts for the upcoming winter season. This is a hands-on, multi-tasking role where no two days are the same, you will support a variety of departments to ensure a seamless and memorable stay for our guests.
As a Host, you will play a central role in maintaining the chalet environment, assisting with check-ins and guest requests, managing communication, and even providing transport around the resort. A flexible attitude and willingness to learn new skills are key to succeeding in this role.
Work across various departments and assist where needed, always eager to learn and support the team
Perform housekeeping tasks, including full property changeovers, daily/midstay cleans and pre/post checks
Maintain a comfortable, clean, and welcoming environment for all guests
Provide a smooth and friendly check-in/check-out experience
Communicate with guests via phone, email, OTA platforms, and in person to offer assistance and answer questions
Manage and confirm pre-arrival information, ensuring all guest needs are noted and prepared
Offer recommendations and assist with bookings for local restaurants, activities, and services
Handle payments and booking-related administration tasks with attention to detail
Safely transport guests within the resort area as needed
Assist with snow removal from vehicles and around properties
Collaborate closely with team members to ensure smooth daily operations
Perform any other duties as assigned by management
Valid International Driver’s License with a clean driving record
Strong and confident driving skills; experience driving in snowy or icy conditions is highly preferred
Previous experience working in a ski resort or winter hospitality environment is an asset
Friendly, approachable, and guest-focused personality with a passion for hospitality
Excellent communication and interpersonal skills
Ability to work a flexible schedule
Prior experience in customer service or the hospitality industry is preferred
Fluency in English is required; additional language skills, particularly Japanese, are a plus
Must have, or be eligible for, a Japanese Working Holiday Visa
¥10,000 Staff Accommodation - just 5 minutes drive from the resort - staff car will be available under strict rules.
Full-time Employment, Including Paid Training - Work with us from December 1st, 2025 to February 25th, 2026, with the possibility of extending your contract depending on availability and performance.
Competitive Pay - Earn ¥1300 per hour with an estimated 30 - 35 hours per week - ensuring a solid income while you enjoy life in Niseko.
Plenty of Skiing/Riding Time - With a schedule that allows ample time for leisure, you can hit the slopes and make the most of Niseko's world-class ski resorts.
Discounted Activities & Services - Access exclusive discounts for a wide range of activities and services in the Niseko area, from Explore Niseko, Hokkaido Core and Niseko Portfolio.
Complimentary Transfer - We’ll provide a free transfer from New Chitose Airport to your staff accommodation
Please send your resume, cover letter and copy of your drivers licence to [email protected] with the subject line:
“Niseko Portfolio - Host Rusutsu” + Your Name
In your application, be sure to include:
Why you're interested in joining our team
What makes you a great fit for this position
We’re looking forward to hearing from you and hopefully welcoming you aboard!
Interview Process:
Shortlisted candidates will be contacted throughout July & August for interviews
To apply, please send a CV and cover letter to [email protected]