Guest Services Driver

Niseko Portfolio is an innovative property management and holiday rental company operating a growing portfolio of accommodation in Niseko and Rusutsu. We provide a variety of quality accommodation and hospitality services in boutique hotels, condominiums and holiday homes. We build strong relationships with our clients, ensuring that all of our customers get the best out of their holiday.

We are currently seeking friendly and reliable individuals to join our team as Guest Services Drivers for the upcoming winter season. As a Guest Services Driver at Niseko Portfolio, you will play a vital role in ensuring our guests have a seamless and enjoyable stay by providing safe and efficient transportation services.

• Safely transport guests to and from various locations within the Niseko area, including accommodation, restaurants, activities, and shopping trips

• Greet guests with a warm welcome and provide assistance with gear and other belongings

• Coordinate driving schedule subject to daily requirements

• Assist and support Front Desk Officers to ensure smooth operation of guest services

• Maintain cleanliness and safety standards for vehicles at all times, logging damages and maintenance, and ensuring vehicles are topped up with fuel

• Assist with guest inquiries and provide exceptional customer service at all times

• Maintaining a professional standard of driving, ensuring speed, music, parking and attitude is appropriate at all times

• Removing snow from vehicles and properties

• Supporting the housekeeping team by driving them to properties and assisting with linen bags on request

• Valid International Driver's License with a clean driving record

• Excellent driving skills

• Ski resort experience preferred

• Driving in snow experience preferred

• Friendly and outgoing personality with a passion for providing outstanding hospitality

• Strong communication and interpersonal skills

• Ability to work flexible hours, including evenings, weekends, and holidays

• Previous experience in customer service or hospitality preferred

• Fluent in English; additional language skills (e.g., Japanese) are a plus

• Must have or be eligible for a Japanese Working Holiday Visa

• Full-time and Part-time contracts are available

• Seasonal employment with the opportunity for extension (Dec 1st, 2024 - March 1st / 15th, 2025)

• Competitive hourly wage - ¥ 1600 per hour - Estimated 25/40 hours per week.

• Plenty of skiing/riding time available

• 50% Grand Hirafu - Hanazono Lift Pass value reimbursement upon completion of the contract and end-of-season performance review

• Japan National Health Insurance coverage - deducted from salary

• Staff housing options available - deducted from salary

• 2 complimentary transfer dates from New Chitose Airport to Staff accommodation

• Income tax and pension

• Japan National Health Insurance

• Staff accommodation

If you're enthusiastic about providing exceptional hospitality and love exploring the beautiful Niseko area, we want to hear from you! To apply, please submit your resume, cover letter, and a copy of your driver's license to [email protected] with the subject line “Niseko Portfolio - Driver” + your name. Be sure to tell us why you're interested in joining the Niseko Portfolio team and what makes you a great fit for this position. We look forward to welcoming you onboard!

Shortlisted candidates will be contacted throughout August and September for an interview.