Company: Niseko Portfolio
Location: Niseko, Hokkaido, Japan
Niseko Portfolio is an innovative property management and holiday rental company with an expanding collection of premium accommodations in Niseko and Rusutsu. We offer a diverse range of high-quality lodging options, including boutique hotels, luxury condominiums, and charming holiday homes, all tailored to provide the ultimate getaway experience.
At Niseko Portfolio, we pride ourselves on building strong, lasting relationships with our clients, ensuring that each guest enjoys a seamless and memorable stay. Whether you’re here for world-class skiing, outdoor adventures, or simply to relax and unwind, we are dedicated to helping you make the most of your holiday
We are currently seeking friendly, punctual, and reliable individuals to join our team as Guest Services Drivers for the upcoming winter season at Niseko Portfolio. In this key front-facing role, you will be responsible for delivering safe, efficient, and courteous transportation services to our guests and staff.
As a Guest Services Driver, you will play an essential part in creating a smooth and enjoyable experience from arrival to departure, helping to ensure our guests’ stay is both comfortable and memorable.
Safely transport guests to and from accommodations, restaurants, activities, and shopping destinations within the Niseko area
Greet guests warmly and assist with loading and unloading luggage, ski gear, and other personal belongings
Coordinate and adapt the driving schedule based on daily operational needs
Collaborate with Front Desk Officers to ensure seamless delivery of guest services
Maintain vehicle cleanliness, safety, and readiness, including refueling, reporting damages, and arranging maintenance as needed
Provide prompt, friendly, and helpful responses to guest inquiries and requests
Uphold a high standard of professional driving, including appropriate speed, music, parking etiquette, and demeanor
Remove snow from vehicles and access areas as required to ensure safe transportation
Maintain properties snow clearing during the day
Support the operations team by transporting staff and assisting with other operational needs
Perform any other duties as assigned by management
Valid International Driver’s License with a clean driving record
Strong and confident driving skills; experience driving in snowy or icy conditions is highly preferred
Previous experience working in a ski resort or winter hospitality environment is an asset
Friendly, approachable, and guest-focused personality with a passion for hospitality
Excellent communication and interpersonal skills
Ability to work a flexible schedule
Prior experience in customer service or the hospitality industry is preferred
Fluency in English is required; additional language skills, particularly Japanese, are a plus
Must have, or be eligible for, a Japanese Working Holiday Visa
¥10,000 Staff Accommodation - just 5 minutes from the Hirafu Family Chair and only 10 minutes from the main Hirafu area.
Full-time Employment, Including Paid Training - Work with us from December 1st, 2025 to February 25th, 2026, with the possibility of extending your contract depending on availability and performance.
Competitive Pay - Earn ¥1300 per hour with an estimated 30 - 35 hours per week - ensuring a solid income while you enjoy life in Niseko.
Plenty of Skiing/Riding Time - With a schedule that allows ample time for leisure, you can hit the slopes and make the most of Niseko's world-class ski resorts.
Discounted Lift Pass - Get discounted access to the Hirafu/Hanazono Lift Pass, so you can enjoy Niseko’s famous powder without breaking the bank.
Discounted Activities & Services - Access exclusive discounts for a wide range of activities and services in the Niseko area, from Explore Niseko, Hokkaido Core and Niseko Portfolio.
Complimentary Transfer - We’ll provide a free transfer from New Chitose Airport to your staff accommodation
Please send your resume, cover letter and copy of your drivers licence to [email protected] with the subject line:
“Niseko Portfolio - Guest Services Driver Niseko” + Your Name
In your application, be sure to include:
Why you're interested in joining our team
What makes you a great fit for this position
We’re looking forward to hearing from you and hopefully welcoming you aboard!
Interview Process:
Shortlisted candidates will be contacted throughout July & August for interviews
To apply, please send a CV and cover letter to [email protected]