Maintenance

Location: Niseko Portfolio Main Office, Kabayama

Employment Type: Full-time (Seishain)

Start Date: To be confirmed

Probation Period: 3 months

Status: Non-management


Compensation & Benefits

Monthly Salary: Subject to experience

Benefits Include:

• Full social insurance and medical coverage (in line with Japanese labor law)

• Annual performance based bonus

• Annual staff trip (subject to company performance)

• Lifestyle Benefit Program

Working Hours

• 40 hours per week

• Flexible, shift-based schedule in line with operational requirements.

• Seasonal variations apply (peak winter operations vs. off-season structure).

Position Overview

The Maintenance Staff is responsible for the day-to-day upkeep, repair, and preventative maintenance of managed properties.

This is a hands on role requiring strong technical ability, problem-solving skills, and the flexibility to operate across a portfolio of luxury and mid-scale properties.

Key Responsibilities

General Maintenance & Repairs

• Carry out day-to-day maintenance inspections

• Respond promptly to maintenance requests from front desk, housekeeping and management

• Assist in coordinating external contractors when required

Preventative Maintenance

• Conduct regular inspections of properties to identify and address maintenance issues proactively

• Maintain equipment tools and machinery in good working condition

Property Upkeep & Presentation

• Ensure all properties are maintained to a high standard in line with brand and guest expectations

• Support property upgrades, refurbishments, and seasonal preparations

• Assist with furniture assembly fixture installation and general improvements

Winter Operations (Seasonal Priority)

• Perform snow clearing and ice management across access roads, parking areas and entryways

• Operate snow removal equipment (snow blowers, shovels, etc.) safely and efficiently

• Ensure safe access for guests, staff and vehicles at all times

Onsen & Facilities Support (if applicable)

• Assist in the basic operation and monitoring of onsen systems and water facilities

• Conduct routine checks on heating, water systems and ventilation

• Escalate technical issues to specialist contractors where required

Key Requirements

Experience & Skills

• Experience in maintenance or a related field

• Practical skills across multiple trades (basic electrical, plumbing, carpentry preferred)

• Experience operating maintenance tools and machinery

Personal Attributes

• Reliable, proactive, and hands-on approach

• Strong attention to detail and pride in quality of work

• Ability to work under pressure, particularly during peak seasons

• Flexible and willing to work across multiple properties

Language Requirements

• English

• Japanese (very advantageous but not essential depending on team structure)

Other Requirements

• Valid driver’s license (required)

• Ability to perform physically demanding work, including lifting and working outdoors in winter conditions

Working Conditions

• Shift based work including weekends and public holidays

• Outdoor work required in all weather conditions, especially during winter

• On-call availability may be required for urgent maintenance issues