Night Audit

The winter season is a busy time in all ski resorts and Niseko is no different. To make our operations run more smoothly, we are recruiting a night auditor to prepare all documentation relating to guest movements for our guest service staff the next day.

Amongst other things, you will be responsible for ensuring that we have all of the latest check-in / check-out information, guest arrival and departure details. You will also be our main point of contact for any guest emergencies which may arise during the night.

• After-hours pick-up and drop-off service
• After-hours guest check in
• On-demand guest shuttle
• Emergency call outs
• General guest relations and support
• Verify guest accounts and arrange guest check-in / check-out and driving list paperwork for the next day
• Documentation preparation for check-ins and organisation of all documentation
• Assisting other staff with any additional duties such as guest requests for additional linen, concierge or basic maintenance tasks
• Perform any other duties as assigned by management
• During the peak season, staff may be asked to work extra hours, which will be repaid during the quieter parts of the season. In general, you will be expected to work 40 hours per week based on a weekly schedule

• Outgoing and friendly attitude
• Well organised and good time management
• Attention to detail
• Hands on approach
• Pro-active team player
• Able to work independently
• Willing to work late nights
• Ability to think quickly and react to situations accordingly
• Love snow
• Must hold an International Driving Permit valid in Japan
• Must have or be eligible for a Japanese Working Holiday Visa

• Competitive monthly salary
• 2 days off each week, based on a weekly schedule
• Accommodation in the heart of Hirafu (less than 3 minutes from the lifts)
• End of season performance based bonus
• Subsidized lift ticket

20^th November 2023 ~ 15^th March 2024 (Option to extend)