Guest Services Manager (FULL TIME)

You will be responsible for attending to the needs of our guests and ensuring that everything runs smoothly during their stay - from before their arrival to after their check out.

Our ideal candidate must have prevous hotel or hospitality experience, be an independent thinker, be well orginised and be able to deal directly with customers effectively.

• Manage and respond to all guest service requests pre arrival.
• Pre-arrival room set up and post-departure checks
• Offering general information to guests about the local area, activities and restaurants
• General guest relations and helping resolve customer complaints
• Manning reception desks
• Recruiting, training and managing seasonal staff
• Promoting and assisting guests with booking guest services and resort services

• Pro-active team player
• String Leadership skills
• Willing to work flexible hours
• Ability to think quickly and react to situations accordingly
• Must hold an International Driving License valid in Japan
• Eligible to work in Japan (sponsorship available)

• Competitive salary subject to experience.
• Uniform supplied
• Annual performance bonus
• Lift pass subsidy

Deductible from Salary:

• Income Tax

Immediate (year round)