Guest Service / Driver

As a part of our Guest Services Team, you will be responsible for attending to the needs of our guests and ensuring that everything runs smoothly during their stay - from before their arrival to after their check out.

Our ideal candidate must be willing to learn about the area, restaurants and activities and be able to deal with customer complaints effectively as they arise.

• Pre-arrival room set up and post-departure checks
• Removing linen form accommodation after check out
• Meet and greet guest arriving at the bus / train stations
• Coordinating to pick-up and drop-off of guests when required
• Reporting any maintenance issues
• Driving guests in resort if required.
• General guest relations
• Daily snow clearing

• Pro-active team player
• Presentable and friendly
• Min of 5 years work experience
• Ability to think quickly and react to situations accordingly
• Love snow
• Must hold an International Driving Licence valid in Japan
• Must have or be eligible for a Japanese Working Holiday Visa

• Monthly salary
• 2 days off each week, based on a weekly schedule
• Flexible hours allowing for life / work balance
• Accommodation in resort (3 minutes from ski lift)
• Lift pass subsidy
• Free Data sim card for smart phone

25 November 2023 - 15 March 2024 Option to extend or leave early)